Who we are

At Aiken Aquatics, we specialize in breeding and supplying high-quality freshwater tropical fish to retail aquarium stores. Our fish are raised through responsible, sustainable practices and are carefully conditioned to thrive in home aquariums.

As a hands-on breeder, I personally oversee every stage—from spawning and grow-out to system maintenance and shipping—ensuring consistent health, coloration, and quality in every order. Our mission is to support retailers with dependable stock, personalized service, and a strong commitment to ethical aquaculture.

Whether you're a neighborhood pet shop or a dedicated aquarium retailer, Aiken Aquatics is here to help you deliver excellence to your customers.

📦 Shipping Policy

  • Shipping Days: We ship Monday or Tuesday only via USPS Priority to help ensure safe arrival.

  • Overnight Option: We can ship on Wednesday or Thursday only if you select and pay for overnight shipping.

  • Order Cutoff: Orders placed after Wednesday will ship the following Monday or Tuesday.

  • Weather Conditions:

    • Do not order if your local daytime or nighttime temperatures are below 50°F or above 85°F.

    • If temps are outside this range, please wait until conditions improve — this gives your fish the best chance for a safe journey.

  • Pre-shipment Care: All fish are fasted the day before shipping to reduce stress during travel.

  • Be Available: Please ensure someone is home to receive the package upon delivery. These are live animals and should not be left outside.

 

💧 DOA (Dead on Arrival) Policy

  • We offer a live arrival guarantee.

  • To qualify, you must send 2–3 clear photos of the fish still sealed in the original unopened bag within 1 hour of the marked delivery time.

  • After the 1-hour window, the DOA policy is void.

  • Resolution Options:

    1. Full refund of fish cost (shipping cost is non-refundable), OR

    2. Replacement fish sent — you pay shipping, OR

    3. Replacement included with your next order.